ZM Technologies — Secure. Scalable. Simplified.
    Enterprise IT Solution

    One-Time Technical Support

    Not every business needs a full Managed Service Provider (MSP) contract. ZM Technologies offers One-Time Technical Support services designed for manufacturing plants, SMBs, and enterprises with in-house IT resources who need expert assistance for specific technical activities. Get professional IT support on-demand with transparent SOW-based pricing—no long-term commitments required.

    Key Benefits

    • No long-term MSP contracts—pay only for what you need
    • Access expert IT professionals for specific technical challenges
    • Ideal for businesses with in-house IT teams needing specialized expertise
    • Transparent SOW-based pricing with clear deliverables
    • Quick turnaround for urgent technical issues
    • Remote and on-site support options available across India
    Free consultation

    Need IT Solutions?

    Get expert consultation for your IT infrastructure needs. No obligation, 100% free advice.

    ✓ No spam, ever✓ Response within 2 hours✓ Over a decade of trusted expertise
    SOW-Based Engagements

    One-Time IT Support Activities

    Choose from our comprehensive range of activity-based IT support services. Each engagement comes with a clear Statement of Work (SOW), defined deliverables, and transparent one-time pricing—no recurring contracts required.

    Server & Infrastructure

    Server Installation & Configuration

    New server setup, OS installation, domain configuration, and initial security hardening

    Server ready for production
    Configuration documentation
    Admin credentials handover

    Server Troubleshooting & Performance Optimization

    Diagnose and resolve server issues, performance bottlenecks, and system errors

    Issue resolution
    Root cause analysis report
    Optimization recommendations

    Virtualization Setup (VMware/Hyper-V)

    Hypervisor installation, VM creation, resource allocation, and high availability configuration

    Production-ready virtualization
    VM inventory
    Best practices guide

    Active Directory Setup/Troubleshooting

    AD installation, GPO configuration, user management, and replication issue resolution

    Configured AD environment
    GPO documentation
    Admin training

    DNS & DHCP Configuration

    DNS server setup, zone configuration, DHCP scope design, and IP address management

    Configured DNS/DHCP
    IP addressing scheme
    Documentation

    Print Server & Printer Setup

    Print server installation, network printer configuration, driver deployment, and print policies

    Working print environment
    Printer mapping documentation
    User guide

    Storage & Backup

    NAS/SAN Storage Configuration

    Network storage setup, RAID configuration, volume creation, and access permissions

    Configured storage system
    Volume documentation
    Access matrix

    Backup System Setup (Veeam/Other)

    Backup infrastructure design, Veeam installation, job configuration, and recovery testing

    Working backup solution
    Backup schedule documentation
    Recovery test report

    Disaster Recovery Testing

    DR plan validation, failover testing, RTO/RPO verification, and documentation update

    DR test report
    Gap analysis
    Remediation recommendations

    Data Migration & Transfer

    Large-scale data migration between storage systems, servers, or cloud platforms

    Migrated data with validation
    Migration report
    Integrity verification

    Network & Connectivity

    Network Audit & Troubleshooting

    Network infrastructure assessment, connectivity issue resolution, and optimization

    Network diagram
    Issue resolution
    Performance report

    Switch & Router Configuration

    Managed switch setup, VLAN configuration, inter-VLAN routing, and QoS policies

    Configured network devices
    VLAN documentation
    Network diagram

    Wireless Network Setup & Optimization

    Access point deployment, WiFi coverage optimization, guest network, and security configuration

    Optimized wireless network
    Heat map report
    Security configuration

    VPN Setup & Configuration

    Site-to-site or remote access VPN configuration, certificate management, and user setup

    Working VPN solution
    User access guide
    Security documentation

    Internet Link & WAN Configuration

    ISP link configuration, load balancing, failover setup, and bandwidth optimization

    Configured WAN links
    Failover documentation
    Performance baseline

    Security

    Firewall Installation & Policy Configuration

    Hardware/virtual firewall setup, security policies, VPN configuration, and NAT rules

    Configured firewall
    Security policy documentation
    VPN access setup

    Security Assessment & Hardening

    Vulnerability scan, security configuration review, and hardening implementation

    Security assessment report
    Hardening checklist
    Remediation guidance

    Endpoint Security Deployment

    Antivirus/EDR rollout, policy configuration, and central management console setup

    Protected endpoints
    Policy documentation
    Management console access

    SSL Certificate Installation

    SSL/TLS certificate procurement, installation, and renewal configuration

    Installed certificates
    Renewal calendar
    Configuration documentation

    Penetration Testing & Vulnerability Assessment

    External/internal penetration testing, vulnerability scanning, and risk assessment

    Pentest report
    Vulnerability list
    Remediation priorities

    Email & Collaboration

    Email Migration (One-time)

    Mailbox migration to M365/Google Workspace, data validation, and user communication setup

    Migrated mailboxes
    Migration report
    User guide

    Microsoft 365 Setup & Configuration

    M365 tenant setup, user provisioning, Teams configuration, and SharePoint deployment

    Configured M365 environment
    User accounts
    Admin documentation

    Email Security Configuration

    SPF, DKIM, DMARC setup, anti-spam policies, and email filtering configuration

    Secured email system
    DNS records documentation
    Policy configuration

    Cloud Services

    Cloud Infrastructure Setup (AWS/Azure/GCP)

    Cloud account setup, VPC/VNet configuration, compute instances, and security groups

    Production-ready cloud environment
    Architecture diagram
    Cost estimate

    Cloud Migration (One-time)

    On-premises to cloud migration, P2V conversion, and application migration

    Migrated workloads
    Migration report
    Performance validation

    Cloud Cost Optimization

    Resource right-sizing, reserved instance recommendations, and cost reduction strategies

    Cost analysis report
    Optimization recommendations
    Implementation plan

    Surveillance & Access Control

    CCTV/Surveillance System Setup

    IP camera installation, NVR configuration, remote viewing setup, and retention policies

    Working surveillance system
    Camera layout documentation
    Remote access guide

    Access Control System Configuration

    Biometric/card-based access control setup, door controller configuration, and user enrollment

    Configured access system
    Access matrix
    Admin training

    Software & Applications

    Software Deployment & Licensing

    Enterprise software installation, license activation, and deployment automation

    Deployed software
    License documentation
    Deployment guide

    ERP/Business Application Support

    ERP troubleshooting, database optimization, and application performance tuning

    Issue resolution
    Performance report
    Optimization recommendations

    Database Administration (One-time)

    SQL Server/MySQL setup, backup configuration, performance tuning, and query optimization

    Optimized database
    Backup documentation
    Performance baseline

    Endpoint Management

    Desktop/Laptop Deployment

    Bulk device imaging, domain joining, software installation, and user profile configuration

    Deployed devices
    Standard build documentation
    Handover checklist

    Mobile Device Management (MDM) Setup

    MDM platform deployment, device enrollment, policy configuration, and app deployment

    Configured MDM solution
    Device policies
    Enrollment guide

    Thin Client & VDI Setup

    Thin client deployment, VDI infrastructure configuration, and user access setup

    Working VDI environment
    Thin client configuration
    User guide

    Documentation & Compliance

    IT Infrastructure Documentation

    Comprehensive documentation of existing IT infrastructure, network diagrams, and asset inventory

    IT documentation package
    Network diagrams
    Asset register

    IT Policy & Procedure Development

    IT security policies, acceptable use policies, and standard operating procedures

    Policy documents
    SOP templates
    Implementation guidelines

    Compliance Audit Preparation

    Gap analysis, evidence collection, and remediation support for ISO 27001, TISAX, or SOC 2

    Gap analysis report
    Evidence package
    Remediation roadmap

    IT Asset Inventory & Audit

    Complete hardware/software inventory, license compliance check, and asset tagging

    Asset inventory report
    License compliance status
    Asset tags

    How It Works

    1Share your requirement
    2Receive SOW with pricing
    3Approve & schedule
    4Work delivered with documentation

    Ideal For

    Manufacturing plants with in-house IT teams needing specialized expertise
    SMBs with limited IT budgets who need one-time support
    Companies setting up new offices or branches
    Organizations needing specific project-based IT assistance

    What We Offer

    Server Troubleshooting & Configuration

    Expert diagnosis and resolution of server issues—Windows Server, Linux, virtualization platforms. Performance optimization, patch management, and security hardening on-demand.

    Firewall Setup & Configuration

    Professional firewall installation, rule configuration, VPN setup, and security policy implementation. Support for Fortinet, Sophos, SonicWall, and other enterprise firewalls.

    Backup Configuration & Recovery

    One-time backup system setup, Veeam configuration, disaster recovery testing, and data restoration services. Ensure your backup strategy is properly implemented.

    Network Troubleshooting

    Diagnose and resolve network connectivity issues, switch/router configuration, VLAN setup, wireless network optimization, and bandwidth analysis.

    Email & M365 Configuration

    Microsoft 365 setup, email migration assistance, Exchange configuration, and troubleshooting for businesses not requiring ongoing support.

    Security Audit & Assessment

    One-time vulnerability assessment, security configuration review, and recommendations report for businesses needing periodic security checkups.

    Ready to Get Started with One-Time Technical Support?

    Contact ZM Technologies today to learn how our One-Time Technical Support can transform your business IT operations in India, USA, or UK.

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    Sophos Cloud Security Provider
    Sophos MSP
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