ZM Technologies — Secure. Scalable. Simplified.
    Enterprise IT Solution

    AMC Services (Annual Maintenance Contracts)

    ZM Technologies' AMC Services deliver contract-based, SLA-driven maintenance for the specific gear that keeps your business running — servers, storage arrays, virtualization/HCI clusters, backup software and operating systems. Unlike a full MSP retainer, an AMC covers the assets you specify with defined response times, quarterly health checks, patch management, firmware updates and single-point OEM coordination — ideal for enterprises with in-house IT teams that need certified expertise on demand.

    Key Benefits

    • Per-device / per-appliance annual contract — pay only for what you own
    • SLA-driven response with defined P1/P2/P3 timelines and quarterly health checks
    • Certified engineers for Dell, HPE, Lenovo, Cisco, NetApp, VMware, Nutanix, Veeam and Commvault
    • Single accountable partner across mixed-OEM environments — no vendor ping-pong
    • Patch, firmware and BIOS management with tested rollback plans
    • Optional 24×7 coverage and on-site engineer bench for critical workloads

    What We Offer

    Server AMC

    Comprehensive and non-comprehensive AMC for Dell PowerEdge, HPE ProLiant, Lenovo ThinkSystem, Cisco UCS and Supermicro servers — hardware, firmware, BIOS, RAID, iDRAC/iLO/XCC, patching and OEM warranty coordination.

    Storage AMC

    AMC for NetApp, Dell PowerStore / Unity / PowerScale, HPE Alletra, Pure and QNAP/Synology arrays — controller failover checks, replication health, snapshot policies and capacity reviews.

    Virtualization / HCI AMC

    AMC for VMware vSphere / vSAN and Nutanix AHV/AOS/Prism clusters — host patching, upgrade planning, cluster health, HA/DRS tuning and Prism/vCenter operations.

    Backup Software AMC

    AMC for Veeam Backup & Replication, Veeam for M365, Commvault and Metallic — job monitoring, restore drills, immutable repository health and DR runbook maintenance.

    OS & Platform AMC

    OS-level AMC for Windows Server, Red Hat Enterprise Linux (RHEL), Ubuntu and CentOS/Rocky — patching, hardening, AD/DNS/DHCP, performance tuning and root-cause analysis.

    OEM & Warranty Coordination

    We log, escalate and follow-up OEM support tickets on your behalf — Dell ProSupport, HPE Pointnext, Cisco TAC, NetApp SupportEdge, VMware, Nutanix, Veeam — so you deal with one team, not five.

    Ready to Get Started with AMC Services (Annual Maintenance Contracts)?

    Contact ZM Technologies today to learn how our AMC Services (Annual Maintenance Contracts) can transform your business IT operations in India, USA, or UK.

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