Grow your business and service with ZM Technologies
Managed IT services are services offered by third party vendors to maintain and manage your IT infrastructure. These Services include Helpdesk, Technical support, Asset Management etc to cater your organization needs.
How we can help you Manage your IT network ?
We can help you in monitoring, securing, and optimizing your server in order to boost up your performance, installing custom solutions, and other security measures. We are also ready to assist you in any issue you may have or in any other kind of customer inquiry related to the security and performance of your server needs.
Some of the Managed services ZM Technologies offer
Infrastructure Management Service (FMS)
We provide FMS like
Servers Administration, Infrastructure Management, System Administration, Data Backup Management, Helpdesk Management, Vendor Coordination, Asset Management, Documentation, Internet and Mail Administration
Monitoring and Reporting
• Daily, Weekly and Monthly reporting of user activities, change in requests.
• Detailed report of Incidents, Mitigation and Resolution provided.
• Application Specific Monitoring, Custom metrics, Dashboard Access
We offer Remote Assistance like Support windows 8 x 6 or 24 x 7, Helpdesk and
Proactive Support is all about Onsite Support in case of network impact
AMC & Warranty Services
Some AMC & Warranty Services are Field Services, Flexible options with or without spares and Cost effective upgrades
Firewall Configuration, File Permissions, OS patching, Virtual Networking, VPN Management